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FAQ’s
Help & Support
Everything you need to know about Shapely
Frequently Asked Questions
Shapely Coach is a personalized wellness app created specifically for women over 40. Our goal is to support weight balance, boost energy and mood, and enhance overall well-being as the body changes with age.
Is Shapely Coach safe for women with health conditions?
How will I receive my personalized Plan?
I didn’t receive the email with access. What should I do?
Can I cancel my subscription?
The Plan is not what I expected, how can I get a refund?
The workouts feel too easy. Will there be more advanced options?
Can I change my current Plan?
Can I watch exercises on TV?
Are the coaches real?
Are the workouts suitable for older beginners?
Can I restore my subscription after cancellation?
What are the coach insights in the app?
What if I forget about my daily workout?
Why can't I see all Plan workouts at once?
What if I skip a day or two?
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